At Art Print, we aim to process and deliver your order as smoothly as possible.
1. Order Processing
Orders are generally processed within 2–5 business days after payment has been successfully received.
Orders placed on weekends or public holidays will normally begin processing on the next business day.
During holidays, promotions, or periods of unusually high order volume, processing may take additional time.
2. Shipping Time
After your order has been processed and shipped, delivery times may vary depending on the destination, shipping method, carrier, weather, customs procedures, and other factors.
Estimated delivery times are provided for reference only and are not guaranteed.
3. Shipping Address
Please make sure that your shipping information is accurate and complete when placing your order.
Art Print is not responsible for delays or additional costs resulting from an incorrect or incomplete address provided by the customer.
If you notice an error in your shipping address, please contact us as soon as possible at informationnow@clearkeeper.biz.
4. Tracking Information
When available, tracking information may be provided after your order has been shipped.
Please allow some time for tracking information to become active after the package has been handed to the carrier.
5. Customs and Duties
For international orders, customs duties, taxes, or other import-related charges may apply depending on the destination country.
Unless otherwise stated at checkout, such charges are the responsibility of the customer.
6. Delivery Delays
Delivery may occasionally be delayed due to circumstances beyond our reasonable control, including severe weather, customs clearance, carrier disruptions, holidays, or other unforeseen events.
We will make reasonable efforts to assist customers when shipping issues occur.
7. Contact Us
If you have questions about shipping or your order, please contact us: