Refund and Returns Policy

At Art Print, we want you to be happy with your purchase. If you are not completely satisfied with your order, you may be eligible to request a return or refund under the conditions below.

1. Return Eligibility

We generally accept return requests within 30 days of delivery.

To be eligible for a return, the item must:

• Be unused and in its original condition
• Be in the original packaging, where applicable
• Not show signs of damage, washing, alteration, or misuse
• Include the relevant order information

Some items may not be eligible for return due to their nature or applicable legal requirements.

2. Damaged or Incorrect Items

Please inspect your order after delivery. If your art print arrives damaged, defective, or you receive an incorrect item, please contact us as soon as possible.

Please provide:

• Your order number
• A description of the issue
• Clear photos of the item and packaging, if applicable

After reviewing the information, we will work with you to determine an appropriate solution, which may include a replacement or refund.

3. Return Process

Before sending anything back, please contact us at informationnow@clearkeeper.biz.

Please do not send a return to an address that has not been provided or confirmed by our customer service team.

Once your return request is approved, we will provide the necessary return instructions.

4. Return Shipping

Unless the item is defective, damaged during delivery, or incorrect, the customer may be responsible for return shipping costs.

If the return is caused by an error on our part or the product arrives damaged or defective, we will review the situation and may provide an appropriate return or replacement solution.

5. Refunds

Once we receive and inspect an approved return, we will notify you of the status of your refund.

If approved, the refund will generally be issued to the original payment method.

Please allow additional time for your bank or payment provider to process and display the refund.

6. Non-Returnable Situations

A return or refund may not be available when:

• The return request is made outside the applicable return period
• The product has been used, altered, or damaged after delivery
• The product is damaged due to improper handling or misuse
• The item is returned without prior authorization
• The product was made or customized specifically for the customer, where applicable

Nothing in this policy limits any mandatory consumer rights that may apply under applicable law.

7. Exchanges

If you receive a damaged, defective, or incorrect item, please contact us. Depending on availability, we may offer a replacement instead of a refund.

8. Order Cancellations

If you need to cancel an order, please contact us as soon as possible at informationnow@clearkeeper.biz.

We cannot guarantee cancellation once an order has been processed or shipped.

9. Contact Us

For questions regarding returns, refunds, or exchanges, please contact:

Email: informationnow@clearkeeper.biz

Please include your order number and a clear description of your request so that we can assist you efficiently.